Privacy Policy

   Wine Haven (ABN 16209279915) respect for our customers right to privacy of their personal information is very important to us. We have policies and procedures to ensure that all personal information, no matter how or where it is obtained, is handled sensitively, securely, and in accordance with the National Privacy Principles.

   This Privacy Policy sets out matters of which you should be aware regarding information we may collect about you, our policies on the management of personal information, and generally, what sort of information we hold, for what purposes, and how we collect, hold, use and disclose that information. 

Personal Information we collect and store

     So that we can provide services to you, we may ask for personal details such as your name, address, telephone number and email address. Some examples of where we may need these details are sale or returns of goods. Privacy law requires us to collect personal information about you only from you if it is reasonable and practical to do so.

   We takes measures to ensure your personal information is protected from unauthorised access, loss, misuse, disclosure or alteration. We also take measures to destroy or permanently de-identify personal information when it is no longer required. The types of measures we take vary with the type of information, and how it is collected and stored.
   Generally, you have no obligation to provide any information requested by us. If you choose to withhold requested information however, we may not be able to provide you with the goods and services that depend on the collection of that information, particularly if the collection of that information is required by law. 

How we use your personal information

   The personal information that we ask for is generally used to provide goods or services to you. For example, for a credit card transaction we need your card number etc and we may also use your personal information to advise you of new products and services. However, you do have the right to tell us that you do not want us to send information to you other than for the main purpose for which we have collected your personal details. We will provide you with access to any of your personal information we hold (except in the limited circumstances recognised by privacy law).

Assesing your personal information

If you require access to your personal information, or have questions or concerns in relation to how privacy is managed please email: admin@winehaven.com.au

If you need to update your information (eg. if you change your delivery address or email address), please contact admin@winehaven.com.au or call Us (02) 9975 3799 so we can make the relevent changes.